Privacy Policy

Privacy Policy

Last Updated: August 28, 2025

At Tabah Institute, we value the trust you place in us. Your privacy and the protection of your personal data are of utmost importance. This Privacy Policy explains in detail how we collect, use, store, disclose, and safeguard your information when you use our website, register for our courses, or interact with us through any of our services or social media platforms.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

  • Full name, gender, and date of birth.
  • Contact details: email address, phone number, postal address.
  • Payment information: credit/debit card details, billing address, and transaction history.
  • Identification documents (if required for registration, visa, or certification purposes).

1.2 Account Information

  • Username and password for accessing your Tabah Institute account.
  • Profile details such as preferred language, nationality, and study interests.

1.3 Educational Data

  • Courses enrolled in, progress, test results, assignments, and certificates.
  • Attendance records and participation data.

1.4 Technical and Usage Data

  • IP address, browser type, operating system, and device information.
  • Pages visited, time spent on our website, referral sources, and clickstream data.
  • Cookies, beacons, and other tracking technologies.

1.5 Communication Data

  • Messages, inquiries, and emails you send to us.
  • Feedback, reviews, and survey responses.
  • Interactions on our social media platforms.

2. How We Use Your Information

We use your data to:

  1. Deliver and manage our educational services (enrollment, scheduling, and support).
  2. Process payments and maintain accurate financial records.
  3. Communicate with you regarding courses, updates, offers, and promotions.
  4. Personalize your learning experience and recommend relevant courses.
  5. Improve our website, learning platform, and customer support.
  6. Ensure security, prevent fraud, and comply with applicable laws.
  7. Conduct research, analytics, and reporting for internal purposes.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Consent: When you voluntarily provide data for newsletters or registration.
  • Contractual Necessity: To provide services you requested.
  • Legal Obligations: To comply with laws and regulations.
  • Legitimate Interests: To improve services, prevent misuse, and ensure security.

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience. These may include:

  • Essential Cookies: Required for website functionality.
  • Performance Cookies: To track visitor behavior and improve usability.
  • Marketing Cookies: To deliver relevant ads and promotions.
  • Preference Cookies: To remember language, location, and user choices.

You may disable cookies through your browser settings, but some features may not work properly.

5. Sharing of Information

We never sell or rent your personal data. We may share your information only in the following cases:

  • With Service Providers: Payment processors, IT providers, hosting services, or marketing platforms.
  • For Legal Purposes: To comply with court orders, legal processes, or government requests.
  • Business Transfers: In case of a merger, acquisition, or asset sale.
  • With Consent: If you specifically authorize sharing your data.

6. Data Retention

  • We retain personal data as long as necessary to fulfill our services, legal requirements, or internal reporting.
  • Academic records and certifications may be stored indefinitely.
  • Marketing and communication data is kept until you unsubscribe.

7. Data Security

We employ strict security measures, including:

  • Encryption of sensitive data and transactions (SSL technology).
  • Secure servers with restricted access.
  • Regular monitoring, auditing, and staff training on data protection.
  • Immediate response protocols in case of suspected data breaches.

8. International Data Transfers

If you are accessing our services outside Egypt, your data may be transferred and processed in Egypt or other jurisdictions where we operate. By using our services, you consent to such transfers.

9. Your Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of your data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data.
  • Right to Restrict Processing: Limit how your data is used.
  • Right to Portability: Transfer your data to another provider.
  • Right to Withdraw Consent: Opt out of newsletters or marketing emails.

To exercise these rights, contact us at info@tabahinstitute.com.

10. Children’s Privacy

Our services are not directed to children under 13 years old. We do not knowingly collect personal data from children. If we discover that a child has provided data without parental consent, we will delete it immediately.

11. Third-Party Links and Services

Our website and platform may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing personal information.

12. Email, SMS, and Social Media Communications

  • By registering with us, you agree to receive administrative emails (confirmations, updates).
  • Promotional emails, SMS, WhatsApp, or Telegram messages are optional and can be unsubscribed at any time.
  • Engagement on our social media platforms (comments, messages) is subject to each platform’s privacy policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Significant updates may be notified via email or announcements on our website.

14. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

Tabah Institute
Cairo, Egypt
Email: info@tabahinstitute.com
Phone: +20-10-8089-1530

Official Social Media:

Log in

Sign up
Sign up